Shipping policy
At Bay & Birch Home, we aim to process and deliver every order with care, efficiency, and attention to detail.
Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays).
Order Cut-Off Time Orders placed before 2:00 PM Pacific Time (PT) on a business day are counted from that day. Orders placed after 2:00 PM PT are counted from the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
Shipping Destinations We currently ship within the United States.
Shipping Costs Economy shipping within the United States costs $5.95. Orders of $75 or more qualify for free shipping. Shipping costs are shown at checkout before you pay.
Estimated Delivery Times Estimated delivery times vary depending on your location and local shipping networks.
- Delivery: 6–11 business days
Please note that delivery estimates are provided as a guide only and are not guaranteed.
Tracking Your Order Tracking information will be provided once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.
Delivery Delays While we make every effort to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:
- Shipping carrier disruptions
- Severe weather conditions
- Peak seasonal periods
- Public holidays
Bay & Birch Home is not responsible for delays caused by third-party shipping providers.
Need Assistance? If you experience an unusually long delay or have any questions regarding your order, please contact us at: info@baybirchhome.com
Our team will be happy to assist you.